Topic: Video first frame
Hello,
I have encountered a video first frame issue that has persisted over the last few years since I started using the RC platform. I have upload several videos for which the first frame displayed is never the real first frame. So, I have been painstakingly exporting the first freeze frame of each video to upload as first frame image to ensure that the site visitor sees the visual treatment with lower thirds and graphic design tags as introduction.
I wanted to avoid this extra work of making, uploading and placing the images for each of the 320 video pieces in my archive not only because of the enormous effort and time, but also because this means extra MBs into an already heavily loaded exposition.
Anyone encountering the same problem?
I look forward to an update on this issue.
Thank you!
Vanessa